History
Every call, tracked automatically
Outcome, duration, notes, and the recording are logged at the end of every call. Pick up a campaign without ever losing track.
CD
Camille Dubois
Nova Systèmes
Booked04:12Recording starts the moment a live person answers, so storage never fills up with ringing tones or voicemail greetings. Play a call back in the browser or download the file, and set a retention period so old recordings clear out automatically.
What gets logged
Metadata
Number, rep, timestamp, duration, outcome
Playback
In-browser, no download needed to review
Retention
Set how long recordings are kept before deletion
Consent
Optional pre-call notification, configurable by region
Are voicemails recorded too?
No, only calls where a live person answered are recorded, which keeps the call log focused on real conversations.
Is recording compliant with two-party consent laws?
Consent announcement settings are configurable, but requirements vary by region, so it's on your team to configure them for the jurisdictions you call into.